Job Description

Job Description

Join a dynamic team where your expertise will shape the future of Global Services. This high-visibility role offers you the chance to work directly with senior stakeholders and make a meaningful impact on Commercial and Investment Banking operations. You will be at the forefront of initiating efficiency, innovation, and strategic improvements. If you are passionate about analytics and thrive in collaborative environments, this is your opportunity to grow and influence. Be part of a team that values your insights and empowers you to make a difference.

As a Business Analytics Senior Associate in the Global Services Team, you support planning, efficiency, service, and controls within Commercial and Investment Banking. You collaborate with senior executives to deliver continuous improvements and actionable insights. You help us advance our analytics agenda and foster a culture of innovation. Together, we create solutions that catapult operational excellence and business growth.

Job responsibilities

• Define, develop, monitor, and report key managements metrics around the health of a global operations program
• Manage a complex analytics book of work, leveraging rigorous project management discipline
• Partner with senior leaders in advancing their business analytics agenda to deliver in areas around operational efficiency, cost modeling, capacity planning, quality enhancements, etc.
• Define, design, and manage high priority strategic initiatives with senior level visibility in the areas above
• Develop a deep understanding of the technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements
• Collaborate and build partnerships with technology, application owners and data management teams to align on a roadmap for continual improvement (e.g. advanced analytics, cloud adoption etc.)
• Explore datasets to uncover trends, outliers, and relationships. Utilize interactive visualizations to allow stakeholders to explore the data, drill down into details, and discover insights on their own

  Required qualifications, capabilities, and skills

• 4+ years of work experience within Analytics, Information Systems, Operations Research and/or Management Consulting roles
• Advanced quantitative and problem-solving skills
• Knowledge and experience with various analytical and business intelligence tools
• Excellent communication and stakeholder partnership ability
• Project experience involving the use of data to solve complex business problems, leveraging toolsets such as: SQL, Qlik Sense, Tableau, Python, R and Alteryx
• Hands-on experience with SQL and NoSQL database systems (AWS Redshift, PostgreSQL, etc.)
• Undergraduate degree in a quantitative field

Preferred qualifications, capabilities, and skills

• Advanced degree 
• Work experience in Financial Services 

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Job Tags

Work experience placement,

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