Job Description

Join our team at Child Care Council of Nassau, Inc., where you'll play a pivotal role in empowering family child care providers through personalized coaching and support. As a Bilingual/Spanish Child Care Business Coach, you'll work closely with providers to enhance their business practices, ensuring they have access to the resources needed for financial, physical, and mental well-being. You'll guide them in utilizing a Child Care Management System, and connect them with essential services like health care, mental health support, and retirement planning. This temporary, full-time position, with the potential for extension, offers a competitive pay of $30.22 per hour. Your work will directly contribute to fostering professional development and forward-thinking in the early childhood education sector. At CCCN, we are committed to diversity and inclusivity, emphasizing growth opportunities for both our team and the communities we serve. If you're passionate about making a difference and supporting providers on their journey to success, let's work together to create a brighter future for children and families. Responsibilities: • Complete the required coaching training and obtain certifications as required • Recruit providers to participate in the ESFCCC and assist in the application process • Adapt coaching strategies to meet the diverse learning styles, experiences, and needs of child care providers by utilizing adult learning principles like one-on-one coaching, small group workshops, and peer learning opportunities • Develop and maintain strong, trusting relationships with child care providers and other early childhood and business support organizations • Manage a caseload of up to 25 home-based child care providers and conduct regular on-site visits to offer guidance and support • Support providers in using Child Care Management Software (CCMS) to streamline and enhance their business operations. Provide tools and resources aligned with each provider’s individual goals, and assign actionable steps between coaching sessions to ensure steady progress toward those goals • Guide providers in establishing strong financial systems, ensuring timely and accurate reporting on revenue, expenses, and Child and Adult Care Food Program (CACFP) data collection, and claiming • Provide technical assistance related to menus and feeding children. Topics could include picky eating strategies, reading nutrition facts labels, and understanding how to identify whole-grain foods • Analyze CCMS data to assess enrollment trends, revenue patterns, outstanding payments, subsidy tracking, and compliance • Ensure providers effectively invoice families, collect tuition payments, and bill subsidies through CCMS • Promote member use of specialized services offered to ESFCCC members via the Early Care and Learning Council (ECLC), such as telemedicine, health insurance options, retirement planning, and discounted purchasing • Gather initial baseline data and monitor ongoing information related to provider business operations, financial outcomes, and usage of the Child Care Management System (CCMS) • Ensure accurate and current documentation in CCMS dashboards and other data systems, capturing all coaching sessions, action plans, and provider progress milestones • Participate in group meetings with ECLC at least once per quarter and request technical assistance as needed • Additional tasks as required by the supervisor Qualifications: • FLUENCY IN SPANISH IS REQUIRED • Bachelor’s degree preferred (Associate degree with relevant experience will be considered) • Strongly prefer candidates with a background in customer service • Familiarity with the Child and Adult Care Food Program (CACFP) is highly desirable • Strong verbal and written communication skills • Flexible, strong interpersonal skills, and able to work independently • Excellent communication and organizational skills • Willingness to work a flexible schedule, including some evenings and weekends, as necessary • Reliable means of travel to visit child care programs across Nassau County, as required • Comfortable using Microsoft Office and capable of learning child care management software About Company: Child Care Council of Nassau (CCCN) is dedicated to empowering families with the guidance and resources needed to find high-quality childcare services, fostering the growth of innovative early childhood education in homes, centers, and schools, and supporting individuals on their journey to professional development and ventureship in this vital field.  Why work at CCCN? Enjoy benefits designed to support work–life balance, including a 35-hour workweek, paid holidays, paid mid-year and year-end office closures, one remote workday per week, and Summer Fridays from Memorial Day through Labor Day. Additional benefits include vision and dental coverage; voluntary life, AD&D, long-term and short-term disability; identity theft protection; pet insurance; Aflac accident, hospital, and cancer coverage; guaranteed-issue life insurance; access to benefit counselors; and employer-funded Dependent Care or Health Reimbursement Accounts.

Job Tags

Hourly pay, Full time, Temporary work, Work at office, Work from home, Flexible hours, Afternoon shift,

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