Field Engineer 3 Job at TekWissen LLC, Chicago, IL

OE1IY1d0NGY1M0tudkluejB3UVRmSkJFd3c9PQ==
  • TekWissen LLC
  • Chicago, IL

Job Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Position: Field Engineer 3

Location: Chicago, IL 60601

Duration: 3+ Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

Job Profile Summary:

  • Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
  • Ensures systems operate as designed and are maintained and/or upgraded per requirements.
  • Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.
  • Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Key Responsibilities:

  • Provides full Audio/Visual support for meetings, conferences, town halls, client presentations.
  • Takes complete ownership of onsite service activity.
  • Performs advanced-level maintenance on all products, including low-complexity installation activities.
  • Provides technical feedback on equipment, systems and processes to improve overall service delivery.
  • Familiarity with a variety of Audio Visual system, including Room Kits, Cisco,
  • Understanding of audio, internet, power, and lighting cables such as XLR's, DMX's, in connector's, Speakon connectors, 3.5 connector, IEC, cat-5, cat-6, true 1 etc .
  • Proficient with audio DSP's, AV switches, DI's, and AV extenders etc
  • Identifies and resolves systemic issues within the team.
  • Proactively supports the needs of other team members, providing technical assistance and expertise.
  • Contributes to improved client services metrics reporting and documentation.
  • Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Key Qualifications:

  • High School Diploma or GED required
  • May require technical certification or Associate Degree
  • Generally, 2-4 years' experience in area of responsibility.

TECHNICAL SKILLS

Must Have

  • Desktop/Laptop Repair
  • Laptop/ Desktop server experience
  • MAC OSX (PREFERRABLY VENTURA OR SONOMA. MONTEREY IS ALSO ACCEPTABLE)
  • Windows 10/11

Nice To Have

  • Customer Facing Service, Windows 10/11 skills, MAC skills

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Job Tags

Temporary work,

Similar Jobs

Apollo Technical LLC

PHP / Wordpress Developer Job at Apollo Technical LLC

Job Description This is a remote position. As the PHP/Wordpress Developer of our Agency, you will be responsible for designing and implementing new features and functionality on websites and platforms. You will establish and guide the websites architecture, ensure... 

The Trustees of Reservations

Seasonal Nature Educator Job at The Trustees of Reservations

 ...of Reservations (The Trustees) is the Massachusetts' premier conservation and preservation organization. The Trustees preserves, for public...  ...spend time outside this summer leading campers on exploratory nature hikes and environmental adventures? Are you energetic, fun,... 

State of Illinois

STAFF ATTORNEY Job at State of Illinois

 ...Job Type: Salaried Category: Full Time County: Cook Number of Vacancies:...  ...resources, or support families in need, youre part of something biggersomething that...  ...advisor or trainer to assist in training attorneys and law clerks or other professional staff... 

GDIT

Cyber Information Response Team (CIRT) Analyst Job at GDIT

 ...operations. Familiarity with current cyber defense tools and technologies. Excellent oral and written communication skills for both...  .../Equivalent Training Required: Bachelor's degree in information technology, computer science or a related technical discipline... 

The Dalmar

Roses Coffee Bar Barista Job at The Dalmar

 ...guests through a range of dining and beverage outlets: Terrace Grill, Roses Coffee Shop, The Lobby Bar (with pool service), and Sparrow Rooftop Bar.We are seeking a friendly, focused Barista who lives for coffee and creating memorable moments for the customers they...