Job Description

About Us

Naveris is a rapidly growing precision oncology diagnostics company on a mission to change the way HPV-driven cancers are detected, monitored, and managed. Our flagship test, NavDx®, is a cutting-edge, blood-based Lab Developed Test (LDT) that detects circulating Tumor Tissue Modified Viral (TTMV®)-HPV DNA. NavDx provides clinicians with earlier insights into recurrence, enabling more informed and personalized patient care and outcomes.

Opportunity

The Medical Records Specialist plays a critical role in ensuring the accuracy and integrity of laboratory and patient data. This position focuses on performing quality control reviews of data entered in Salesforce, verifying information across Test Requisition Forms and laboratory records, and collaborating cross-functionally to ensure compliance, operational excellence, and timely reporting.

Job Responsibilities

• Enter, review, and maintain patient medical and insurance data in Laboratory Information Systems (LIS).
• Maintain policies and procedures for specimen processing and data entry tasks.
• Perform quality checks of data entered by the external data vendor, ensuring accuracy between TRFs and Salesforce records.
• Support the data entry vendor by monitoring their performance and accuracy.
• Identify and correct discrepancies in medical records, accounts, and documentation, collaborating closely with the Exception Handling and Resolution (EHR) department.
• Log and categorize data discrepancies using the internal error-tracking system.
• Contribute to continuous process improvement initiatives to streamline daily processes, reduce turnaround time, and enhance data quality.
• Participate in audits, performance reviews, and data validation projects.
• Assist in the generation and review of patient reports within the scope of the position.
• Determine specimen acceptability, consulting with the supervisor or Lab Director as needed, and taking appropriate action when necessary.
• Recognize unclear or ambiguous information presented on requisitions and follow appropriate corrective actions.
• Communicate effectively via written, verbal, face-to-face, telephone, and computer methods.
• Respect and maintain the confidentiality of information relative to clients and patients.
• Maintain strict adherence to CAP/CLIA, HIPAA, and company data security protocols.

Requirements

• Bachelor’s degree in Biology, Healthcare Administration, Health Information Management, or related field preferred. An associate's degree and a high school diploma are acceptable with relevant experience.
• Experience in a clinical, laboratory, or healthcare data environment preferred.
• Familiarity with Laboratory Information Systems (LIS) and platforms such as Salesforce and Tableau is preferred.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent written and verbal communication abilities.
• Demonstrated ability to prioritize and manage tasks in a fast-paced environment.
• Working knowledge of HIPAA compliance and medical confidentiality.

Compliance Responsibilities

Health Insurance Portability and Accountability Act (HIPAA) is a federal law that describes the national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge. All roles at Naveris require compliance with legal and regulatory requirements of HIPAA and acceptance and adherence to all policies and standards at Naveris. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete HIPAA training when joining the company.

Why Naveris?

In addition to our great team and advanced medical technology, we offer our employees competitive compensation, work/life balance, remote work opportunities, and more!

Naveris is an Equal Opportunity Employer

Naveris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We don’t just accept differences — we celebrate and support them. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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