Overnight Closer Job at Planet Fitness, Burlington, WI

K2NEZlhOd1E3bktrdEk3ejJRWWNlcFpBeWc9PQ==
  • Planet Fitness
  • Burlington, WI

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! 

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

Why Planet Fitness?

Each of our employees receive:

  • Complimentary Back Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities 

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.

Qualifications/Requirements 

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands 

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Tags

Full time, Local area, Shift work, Night shift, Day shift,

Similar Jobs

Woof Gang Bakery Wesley Chapel

Woof Gang Store Manager Job at Woof Gang Bakery Wesley Chapel

 ...are at the core of everything we do. We believe in offering our pets a personalized grooming experience with the LOVE and CARE they deserve...  ...We bring JOY and KINDNESS to all pets and parents who enter our stores.* We take the stress of out grooming and put the LOVE into it.... 

Greentown Productions

Chat Agent Job at Greentown Productions

Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues. Troubleshoot...

Jeffrey A. Wilbur Plumbing, Heating & Air

Plumbing Service Technician Job at Jeffrey A. Wilbur Plumbing, Heating & Air

For over 37 years, Wilbur Plumbing, Heating & Air has been recognized in The Harrisburg area as being synonymous with quality, craftsmanship, hard work, and expertise that is second to none. We've built our loyal customer base by hiring only the best Plumbing and HVAC... 

Capitex

US - Financial Crime Data Analyst (SQL & Large Data Sets) Job at Capitex

 ...Job Title: Financial Crime Data Analyst (SQL & Large Data Sets) Location: Remote (U.S.-based) Job Type: Full-Time / Contract About the Role: Were looking for a detail-oriented and highly analytical Financial Crime Data Analyst with expert-level SQL... 

BOEING

Senior Manufacturing Operations Analyst Job at BOEING

 ...Dominance Phantom Works team has an exciting opportunity for a Senior Manufacturing Operations Analyst to join the Phantom Works Production Operations team in Berkeley, MO . This position will work in our fast-paced and dynamic production environment to align...