Job Description

Job: Delivery Driver

Summary: Check all products for accuracy against quality standards and deliver products to customers in a safe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties. Comply with Mountain Mike’s uniform, appearance, and operations standards as defined in the Employee Handbook, Cross-Training Guidebook, and with federal, state, and local laws.

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.

• Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures; providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do. Perform other assigned workstation duties including making quality products, preparing ingredients and taking orders.
• Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
• Accurately process order paperwork and payment transactions, execute cash management duties, and use the PROFIT System. Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift. Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.

Position Qualifications:

To perform this job successfully, team members must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.

• Attention to Detail : Follows established guidelines and procedures to ensure accuracy, gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.
• Commitment to Task : Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
• Customer Focused : Commits to meeting the needs and expectations of the organization’s internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction.
• Initiative : Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.
• Teamwork : Works cooperatively with others to accomplish business goals and objectives and contributes to the team’s efforts.

Functional Skills:

• Cash management skills.

Education and/or Experience:

• High School diploma or GED.

Physical Demands:
While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.

Additional Information:

• Must have a valid state of California, driver’s license, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle.
• Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise.
• Must be cross-trained and perform other workstation duties within the restaurant as needed.
• Non-exempt, hourly position.

Job Tags

Similar Jobs