Job Description

IGAM is seeking a Robotics & Shop Equipment Technician to support daily warehouse operations with a primary focus on the power-up, testing, troubleshooting, and documentation of industrial robots in inventory for resale. This role also includes working on other general shop equipment and assorted industrial machinery to support the Sales Team with any technical needs. The ideal candidate is passionate about robotics but is also flexible and skilled in servicing a variety of equipment. This hands-on position ensures all machinery is safe, functional, and accurately documented prior to resale or shipment. Responsibilities include working directly with robots and other equipment, capturing operational videos, supporting onsite customer reviews of equipment, and updating records in the ERP system.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

· Equipment technical support for any and all sales related requirements to ensure the resale of machines in inventory 

· Power up, function-test, troubleshoot and/or refurbish industrial robots (stripping, painting, greasing, etc.) as well as general shop equipment and machinery

· Safely energize and de-energize all equipment, strictly following lockout/tagout procedures

· Capture detailed videos demonstrating operational functionality of robots and other equipment for resale and internal records.

· Enter test results, condition notes, and operational status into the ERP system

· Assist with staging robots and equipment for photography, listing, and shipping

· Collaborate with listers, sales, and warehouse staff to maintain efficient workflow

· Keep the robotics and testing area clean, organized, and compliant with safety standards

· Identify and assist with process improvements in equipment testing and documentation, with a focus on robotics

· Troubleshoot electrical and mechanical systems using schematics, meters, and diagnostic tools, especially for robotic systems

Education, Experience & Qualifications:

· 3+ years of experience troubleshooting or maintaining industrial robots, machinery, or shop equipment

· Strong mechanical and electrical aptitude; comfortable reading wiring and mechanical diagrams, especially for robotic systems

· Skilled in the use of hand tools, multimeters, and diagnostic equipment

· Experience using ERP or database systems for work logging or asset tracking

· Detail-oriented with strong communication and documentation skills

· Must follow all safety protocols and demonstrate sound judgment in handling powered equipment.

· The ability and/or willingness to operate a forklift on a daily basis is a non-negotiable requirement for this role 

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. 

• Prolonged periods of standing, working in a warehouse, and around automated machinery
• Ability to lift or move up to ~50 lbs 

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