Service Department Manager Job at Champion Chevrolet of Avon, Avon, IN

OHNYZFd0b2U2MytsdW9UODBnWVdmcE5HeFE9PQ==
  • Champion Chevrolet of Avon
  • Avon, IN

Job Description

Service Department Manager Location: Avon, IN Champion Chevrolet of Avon, the fastest-growing Chevrolet store in the State of Indiana, is looking for an experienced Service Department Manager to lead our high-performing service team. This role is responsible for driving profitability, ensuring an exceptional customer experience, developing our people, and maintaining strong process discipline in a fast-paced dealership environment. Why Work With Us Champion Chevrolet of Avon is more than just a dealership. We’re a family-owned, award-winning team committed to excellence. We’ve been recognized as DealerRater Chevrolet Dealer of the Year four times and earned the Consumer Satisfaction Award eight years in a row. Backed by the strength of the Romain Automotive Group, you'll find a culture built on teamwork, accountability, professional growth, and doing things the right way. What You’ll Do * Lead day-to-day Service Department operations (lane management, dispatch, workflow, quality control) * Ensure exceptional customer service and protect CSI performance * Coach, train, and develop advisors, technicians, and support staff * Monitor key fixed ops metrics: ELR, productivity, efficiency, RO count, warranty compliance, and gross targets * Oversee warranty submissions, repair order accuracy, and GM compliance * Partner with Parts, Used Cars, BDC, and Accounting to support dealership goals * Manage used car recon workflow and ensure timely completion * Resolve escalated customer concerns quickly and professionally * Drive continuous process improvement and maintain a safe, organized shop What We’re Looking For

  • 5+ years of automotive service management or advisor leadership experience (GM preferred)
Strong understanding of fixed operations, warranty, and OEM processes * Proven ability to lead a team in a high-volume dealership environment * Excellent communication, leadership, and problem-solving skills * Experience with Dealertrack DMS, Xtime, and GM tools (or willingness to learn) * Professional, customer-focused, and team-oriented mindset Compensation & Benefits * $135,000 – $180,000/year (DOE and performance plan) * Medical, dental, vision, and life insurance * 401(k) with company match (including Roth options) * Paid time off, holidays, and employee discounts * Ongoing training and career growth opportunities Apply today to join the fastest-growing Chevrolet store in Indiana and help lead one of the top service departments in the state!

Job Tags

Full time,

Similar Jobs

High Rise Capital

In-House Associate Attorney Job at High Rise Capital

 ...We are a high-volume firm seeking a motivated and dependable attorney. Must have experience in Business litigation. Must practice in...  ...start to finish Must have license in Connecticut(preffered) and New York Benefits This can be a part-time job or full-time job... 

Minnesota Department of Human Services

Laboratory Scientist 2 Job at Minnesota Department of Human Services

 ...Class: Laboratory Scientist 2 Agency: Health Department Job ID: 90869 Location: St...  ...laboratory experience in an analytical or research setting. Experience operating and/or...  ...stress can be addressed through the EAP: mental health, relationship challenges (personal... 

Kennametal, Inc.

Materials Science Engineer Job at Kennametal, Inc.

 ...Kennametal With over 85 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and... 

Kysin LLC

Sales Development Representative (SDR) Job at Kysin LLC

 ...to scale, but our founder cant keep driving both outreach and closing at the same pace. Thats where you come in. As our Founding SDR, youll be the force that unlocks our next stage of growth. Youll build the prospecting engine from the ground upshaping the... 

Quad City Physical Therapy & Spine

Physical Therapy Tech / Admin Job at Quad City Physical Therapy & Spine

 ...At Quad City Physical Therapy & Spine , our number one priority is the patient. We strive to provideindividualized treatment with hands...  ...is looking for a motivated and compassionate Physical Therapy Tech /Front Desk Admin to join our team. This unique dual-role position...