Service Department Manager Job at Champion Chevrolet of Avon, Avon, IN

OHNYZFd0b2U2MytsdW9UODBnWVdmcE5HeFE9PQ==
  • Champion Chevrolet of Avon
  • Avon, IN

Job Description

Service Department Manager Location: Avon, IN Champion Chevrolet of Avon, the fastest-growing Chevrolet store in the State of Indiana, is looking for an experienced Service Department Manager to lead our high-performing service team. This role is responsible for driving profitability, ensuring an exceptional customer experience, developing our people, and maintaining strong process discipline in a fast-paced dealership environment. Why Work With Us Champion Chevrolet of Avon is more than just a dealership. We’re a family-owned, award-winning team committed to excellence. We’ve been recognized as DealerRater Chevrolet Dealer of the Year four times and earned the Consumer Satisfaction Award eight years in a row. Backed by the strength of the Romain Automotive Group, you'll find a culture built on teamwork, accountability, professional growth, and doing things the right way. What You’ll Do * Lead day-to-day Service Department operations (lane management, dispatch, workflow, quality control) * Ensure exceptional customer service and protect CSI performance * Coach, train, and develop advisors, technicians, and support staff * Monitor key fixed ops metrics: ELR, productivity, efficiency, RO count, warranty compliance, and gross targets * Oversee warranty submissions, repair order accuracy, and GM compliance * Partner with Parts, Used Cars, BDC, and Accounting to support dealership goals * Manage used car recon workflow and ensure timely completion * Resolve escalated customer concerns quickly and professionally * Drive continuous process improvement and maintain a safe, organized shop What We’re Looking For

  • 5+ years of automotive service management or advisor leadership experience (GM preferred)
Strong understanding of fixed operations, warranty, and OEM processes * Proven ability to lead a team in a high-volume dealership environment * Excellent communication, leadership, and problem-solving skills * Experience with Dealertrack DMS, Xtime, and GM tools (or willingness to learn) * Professional, customer-focused, and team-oriented mindset Compensation & Benefits * $135,000 – $180,000/year (DOE and performance plan) * Medical, dental, vision, and life insurance * 401(k) with company match (including Roth options) * Paid time off, holidays, and employee discounts * Ongoing training and career growth opportunities Apply today to join the fastest-growing Chevrolet store in Indiana and help lead one of the top service departments in the state!

Job Tags

Full time,

Similar Jobs

ECMD

District Service Manager Job at ECMD

 ...Products, Clifton Moulding Co., Madison Lumber Company, and Falls City Lumber Company. Job Duties & Responsibilities: The District Service Manager is responsible for organizing, coordinating, and monitoring the activities of the Territory Service Representatives. The... 

Aspen Dental

Dental Hygienist (RDH) Job at Aspen Dental

**Job Requirements****Hygiene at Aspen Dental**Here, you are a trusted co-provider with the doctor, using clinical indicators to recommend...  ...55,000-$135,000 annualized for full-time schedules. 3 out of 4 hygienists earned an incentive payout.- **Sign-on bonus:** $5,000 sign-on... 

McGavock Auto Group Pampa

Automotive General Manager Job at McGavock Auto Group Pampa

McGavock Auto Group is a fast-growing leader in automotive retail, and we are looking to add a qualified GENERAL MANAGER for our newest acquisition store in Pampa, TX. McGavock Auto Group is a company that offers a team environment, great benefits and ongoing training... 

Lensa

Social Copywriter Job at Lensa

 ...berelocatedto Redmond. This role is flexible in that you can work up to 2 days a week. Microsofts mission is to empower every...  ...This role is flexible in that you can work up to 50% from home. Microsofts mission is to empower every person and every organization... 

Fox Corporation

Social Media Producer, Red Seat Venutres Job at Fox Corporation

 ...engagement across all major platforms Create, schedule, and publish engaging, show-specific content across Facebook, Instagram, TikTok, X (formerly Twitter), and YouTube Provide regular analytical reports on performance, audience insights, and growth opportunities...