Job Description

Role Overview

This hybrid position blends analytical rigor with executive partnership. As a trusted advisor and operational partner to the SVP, you will drive strategic planning, performance insights, and cross-functional alignment across technology initiatives. This role is ideal for individuals who excel at the intersection of data-driven strategy and executive-level influence.

Key Traits and Skills for Success

• Analytical Thinking: Ability to synthesize complex data into actionable insights for strategic decision-making.

• Exceptional Communication: Strong written and verbal skills to bridge technical and business perspectives.

• Executive Presence: Professionalism and confidence to represent the CIO effectively.

• Problem-Solving: Skilled at resolving conflicts and addressing operational challenges.

• Emotional Intelligence: Ability to foster collaboration and understand team dynamics.

Core Responsibilities

Strategic Alignment

• Communicate the CIO's priorities and ensure alignment with enterprise objectives.

• Monitor progress on high-impact initiatives, escalate issues, and maintain accountability.

• Facilitate informed decision-making through data-driven insights and cross-team synthesis.

Operational Leadership (Primary Focus)

• Streamline processes to eliminate inefficiencies and enhance team workflows.

• Improve governance and operational frameworks for technology programs.

Communications & Stakeholder Engagement

• Act as a liaison for enterprise initiatives spanning multiple leadership teams.

• Develop clear, compelling communications including memos, reports, and presentations.

Team & Culture Building

• Champion a positive, collaborative culture within the USE-T department.

• Support change management efforts in partnership with the CIO.

Chief of Staff Functions

• Serve as the SVP's primary liaison with internal teams and external partners.

• Manage the SVP's agenda, coordinate leadership meetings, and prepare briefing materials.

• Lead special projects such as organizational design, talent strategy, and vendor optimization.

Executive Communications

• Create board-level presentations and executive updates articulating strategy and progress.

• Collaborate with HR and Communications on culture initiatives and talent programs.

Qualifications

• Education: Bachelor's degree in Business, Finance, Technology, or related field; MBA preferred.

• Experience: 3-6 years in strategy, consulting, or technology operations; prior executive-level exposure is a plus.

• Skills:

• Advanced analytical and financial modeling (Excel, Power BI/Tableau).

• Exceptional communication and storytelling for senior audiences.

• Strong organizational and project management capabilities.

• Ability to handle sensitive information with discretion.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 149,300 - 248,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here ( .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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