Job Description

Job Description

Join J.P. Morgan’s Commercial & Investment Bank (CIB), a global leader in Global Banking, Markets, Securities Services, and Payments. As a Control Manager, you will play a crucial role in managing operational, regulatory, and reputational risks. Are you a thoughtful and innovative leader ready to make an impact? Bring your existing skills, master new ones, and become part of a diverse community of Control Management professionals.

As a Control Manager within CIB Finance, you will lead efforts to identify risks and assist in the development of risk mitigation strategies. You will monitor risks through KPIs and other early warning tools, engaging with cross-disciplinary teams to build creative solutions and advance the control agenda.

Job Responsibilities:

• Lead the Commercial and Investment Bank Finance and Business Management Global Banking Control function.
• Conduct monthly trend analysis on low-severity issues across Commercial and Investment Bank Finance and Business Management.
• Develop and manage a resilient Control environment in collaboration with stakeholders.
• Prepare and present materials to senior stakeholders at monthly control forums.
• Champion compliance with firm standards and requirements as a senior team member.
• Prioritize and manage deliverables with urgency and efficiency.
• Identify, escalate, and analyze operational errors for risk assessment.
• Manage Issue Management protocol and understand Product/Service Change Management and New Business Initiative Approval processes.
• Review issues and incidents with stakeholders to determine root causes and actions.
• Drive completion of Controls initiatives and follow up on hygiene items impacting Risk and Control systems.
• Collaborate with global teams on regulatory requests and internal program controls.

Required Qualifications, Capabilities, and Skills:

• 7+ years of experience in Control Management, Finance, Audit, or Operational Risk.
• Proven people management experience in control governance.
• Exceptional verbal and written communication skills.
• Strong ability to work independently and proactively seek solutions.
• Effective listening and negotiation skills, especially in challenging situations.
• High emotional intelligence (EQ) and intellectual curiosity for continuous improvement.
• Skilled in managing stakeholder relationships across multiple time zones.
• Familiarity with the three lines of defense and understanding of KPIs in risk mitigation.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) with excellent multitasking and prioritization abilities.

Preferred Qualifications, Capabilities, and Skills:

• MBA or advanced degree preferred.
• Finance and Business Management experience.
• Experience with risk management frameworks.
• Knowledge of audit and second line of defense engagement.
• Project management skills.

This position is not eligible for sponsorships. 

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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